#AI #CustomerExperience #DigitalPlatforms
Exceptional Customer Experiences.
Groundbreaking Team Efficiency.
As a digital agency, we generate value for your customers and employees, driving your business forward in the digital landscape.
We combine artificial intelligence, cutting-edge software technologies and customer experience design to create exceptional digital solutions.
Our Main Focus
  • 1
    Attract, inspire, and retain customers
    From websites and product portals to help centers - create a customer experience that delivers value to your customers and speaks to them personally.
  • 2
    Make processes more efficient
    Standardize and automate your workflows and improve knowledge management within your company, all powered by the latest AI technology.
  • 3
    Expand business models digitally
    Develop platforms that simplify working with your customers and partners, giving you the opportunity to offer new digital content and services.

Our Services

Instantly bookable. Ready to go. Immediate results.
More customer experience. More digital excellence. More customers. More growth. Digital transformation as it should be. Book your digital upgrade for your business.
Acquire and Retain Customers
Create a digital customer experience that delights your customers
Reduce Costs and Streamline Processes
Increase automation and operational efficiency in your business.

Our Collaboration

1
Book Your Free Discovery Call

Click here to schedule your no-commitment appointment. Just a brief note on what you're looking to achieve helps us prep for our chat.

2
Quick Intro Call (15-30 minutes)

Hop on a call with our experts to break the ice. We'll chat about your goals and outline our approach. Like what you hear? Let's lock in a free consultation tailored to your needs.

3
Deep Dive Session (60 minutes)

Dive deeper in a one-on-one video call with a specialist. We'll map out how our services align with your goals and sketch out a potential partnership.

4
Let's Get Started

Ready to move forward? We'll kick off our collaboration, granting you access to our exclusive client portal and expert guidance every step of the way.

Customer Testimonials

Sebastian Kriegsmann
Head of Digital Infrastructure and IT-Services (CIO)
Deutsches Institut für Normung e.V.

Working with axio concept GmbH has proven to be a pivotal step in our digital transformation.

Their profound understanding of our strategic goals and the ability to implement these with advanced AI solutions and digital components has deeply impressed us.

Sven Bergander
Head of Digital Platforms
Beuth Verlag GmbH

The team at axio impresses with their ability to quickly and efficiently turn innovative concepts into practical solutions, in both software engineering and the field of AI.

We particularly value their pragmatic approach, which enables us to effectively tackle complex challenges. We look forward to continuing our collaboration with axio concept and are confident that our joint journey will continue to be marked by success.

Giuseppe Zitelli
Product Owner
Triestram & Partner GmbH

Collaborating with axio concept GmbH greatly enriches our product development. Their profound understanding of technology and architecture assists us in effectively realizing our product visions. We view axio concept GmbH as a valuable partner in our journey of innovation and would recommend them at any time.

Jochen Hildebrandt
CEO
SIMPI GmbH

The axio team is creative, helpful, and efficient. They excel at turning innovative ideas into reality with the help of cutting-edge technology. I highly recommend axio as a technology partner!

Dr.-Ing. Henning Agt-Rickauer
Project Lead
DIN Software GmbH

Thanks to a successful AI project with axio concept GmbH, we've made a significant leap towards implementing semantic search in standards.

Their AI solution facilitates a seamless integration of NLP models and provides a user-friendly web interface to display results quickly and effectively.

50+
Successful Projects
18
Employees
80+
Years of Collective Experience

Your Point of Contact

Marco Bürckel
Founder, Managing Director, and Lead Consultant
Marco Bürckel is the lead consultant for all matters related to customer-centric processes and scalable workflows.
He shows you how to achieve new value and efficiency enhancements in your processes with AI and helps you eliminate risks and obstacles.
Over the past ten years, Marco Bürckel has accompanied several DAX corporations and large, medium-sized companies in the conception and creation of comprehensive digital platforms and AI applications, playing a leading role in advancing the digitalization of various processes in value creation.
In 2017, he founded axio concept GmbH, which today supports significant digitalization projects across Europe.
Kevin Braun
Head of Technology and AI Consulting Lead
Kevin Braun is responsible for our technological direction and heads the AI consulting services.
He ensures that AI automations in your company not only achieve the best possible results but are also trustworthy and secure.
Kevin provides comprehensive support to medium-sized businesses and large corporations in all aspects of Artificial Intelligence. His expertise in conception and consulting significantly contributes to the success of ambitious digitalization projects. His experience as a software architect also enables him to ensure the seamless and efficient integration of AI systems into your company's IT landscape.
Christoph Weber
Head of Operations
Christoph Weber is an expert in standardizing and automating business processes and a specialist in the architecture of digital platforms. At axio concept, he oversees the operational business.
He demonstrates how to build scalable digital platforms and systematize and automate workflows.
Christoph combines extensive business knowledge with technical know-how and has played a leading role in driving innovation at various medium-sized companies at axio concept over the last five years.
Theodor Houghton-Larsen
Senior Consultant for Generative AI & Customer Experience
Theodor Houghton-Larsen is an expert in processes along the customer journey and excels at improving and designing workflows from a user's perspective. He ensures that AI automations optimally support your staff and are seamlessly integrated into their daily work routines.
Theodor has been engaged with the possibilities of generative AI from the outset and possesses outstanding expertise in the commercial application of this technology. He plays a key role in the conceptual design of our AI automations.
»Because the issue is just too important.«
Marco Bürckel
Gründer & Geschäftsführer
Why should you focus on AI and digitalization in your company right now? Because the issue is simply too important to keep postponing.
Why ignore the opportunity to save manual labor with AI when there's a pervasive shortage of skilled workers?
Why miss out on offering your customers significantly greater value through seamlessly integrated digital services?
Why not analyze visitor and usage data to develop much better products, more suitable services, and more personalized marketing approaches?
There's no good reason not to do all this. We should start today to create the business models of tomorrow.
Because your competitors are already working on it.
Because you want to offer your customers the best.
Because you want to be a pioneer in your market segment.
Because you want to make a difference in this world.
The technology is available. The methodology is there. Your company has a vision. All you need now is the right partner to help you connect everything.
Congratulations! You've found us.

Who We Are

We are axio concept! Our team focuses on one thing: making your company successful and scalable in the digital world. We are aware of the groundbreaking potential of Artificial Intelligence and want to support you in getting the most out of this new technology for you and your customers.

Since our founding in 2017, we have been assisting medium-sized businesses and corporations in setting new standards in content business models and process automation.

We combine our profound expertise in Artificial Intelligence, IT architecture, and software engineering with an understanding of business, sales, and the processes behind them.

Our team consists of product visionaries, marketing experts, IT specialists, software architects, and data scientists. At every step towards realizing your project, you can count on us and always have the right expert at your disposal.

But why not get to know us personally? Book a non-binding strategy consultation with us now! We look forward to exchanging ideas with you.

The partnership with axio concept GmbH represents a significant advancement for us in terms of efficiency and innovation. We value their expertise and look forward to continued collaboration.
Sebastian Kriegsmann, DIN e.V.
More Information?

Frequently Asked Questions

How do I decide if your offer is right for me?

Your concerns and goals are discussed non-bindingly and free of charge before any collaboration begins. This way, we can jointly determine whether your project truly benefits from our offer. Certainly, you wouldn't want to start an innovation project only to find it lacking results in the end. We feel the same way: we only work with clients to whom we can offer real, measurable added value. Anything else would be frustrating for both parties.

Therefore, let's calmly discuss your topic. In the best-case scenario, you'll find in us the right partner for something that truly advances your company. In the worst-case scenario, we'll share our concerns with you, and you'll have received free expert advice for your further course of action.

Where do you get your knowledge from?

Successful AI projects require a vast amount of expertise:

  • Knowledge about the business that the AI is intended to support
  • Excellent expertise in AI topics themselves
  • Outstanding skills in software development and IT architecture
  • As well as in other areas such as IT security, data protection, or quality assurance

Therefore, we have an interdisciplinary team that combines academic background and practical experience. We have demonstrated our capabilities in over 50 industrial projects with numerous clients.

We also maintain methodological currency by conducting research projects (supported by EU funding) and supervising scientific works related to AI.

Get Your Free Initial Consultation

Your Contact
Marco Bürckel
Managing Director
infoaxioconceptcom

Get to know us and our services in a free initial consultation without any obligation. This way, you'll gain an impression of our consulting services and receive important knowledge for your next steps, tailored to your specific situation, at no cost.